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It is the policy of the Irvington Police Department to investigate all legitimate complaints made against the department or its personnel, thoroughly, completely and impartially. A proper relationship between the department and citizens we serve, fostered by trust and confidence, is essential to effective law enforcement efforts.
The Irvington Police Department complaint process has been developed to ensure this proper relationship provides people with a fair and effective method to address legitimate complaints against Department personnel and to protect officers and employees from false charges of misconduct or wrongdoing.
The department would prefer that you speak with a supervisor when you file a complaint. We do this to ensure that we obtain all the necessary information that we will need to fully and impartially investigate your complaint, as well as expedite the resolution of any complaints.
If you do not want to speak with a supervisor, you are able to file a complaint against an employee or officer by fully and accurately completing the below complaint form. We ask that you print neatly or type the form if possible.
If you need help with the complaint form located below, you can contact the Irvington Police Department and ask to speak with the Patrol Division Lieutenant. The Lieutenant will assist you with any questions that you may have regarding the process. When you have completed the complaint form, click the submit button.
If you would prefer to fill out the form by hand, you can download the form by clicking here. You can then submit the form in any of the following ways:
The Irvington Police Department will assign your complaint to a supervisor to investigate. The supervisor will contact you and send you a receipt for your complaint. You may contact the supervisor at any time to follow the progress of your complaint. The Chief of Police will send you a letter notifying you of the conclusion of the investigation and any action taken.
It is truly unfortunate that you had the occasion to be less than satisfied with a member of our department, and we certainly hope that all future contacts with members of our department are positive ones.
I have written the above statement, made of my own free will and swear it to be true to the best of my recollection. I have been advised that it is a Class A Misdemeanor under the laws of the State of New York for a person, in and by a written instrument, to knowingly make a false statement, or to make a statement which such person does not believe to be true.
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